Make It Right!

Everyday, I come across projects, processes and programs that need help. I am asked to come in and help build or rebuild programs that the firm relies on for millions in  revenue. I bring my arsenal of tools of experience in many sectors to find those solutions. In many cases, I bring sides of the business that are collaborating for the first time - to me, this isn't rocket science.

The next step is to sell it. Imagine marketing on steroids. We don't just use social media, but we also use all other channels.

How and why is a fixer like me necessary in the first place, and what kind of mindset does one need in terms of business? First, it takes a full knowledge of the rules, regulations and the best practices in the industry to bring a company the competitive advantage. Just as this is important, I find that being a customer advocate is just as important - if not more so. Program disconnects come as a result of not putting in the effort in the beginning to build that level of quality.

Make It Right! It takes so little effort to slow the process down just a little bit to build in the quality into every aspect of a product or service. Think of the thousands of dollars wasted by not doing this! Think of the quality of the end result when building/rebuilding the job and leave absolutely no stone unturned. No excuse.

I take that quality to my home life too. No excuse. I don't believe in one sided relationships or out of convenience. It drives me nuts that a DBE can continually torture mentally my adopted daughter. If there is no quality, it is better to shut the door tight and tell them to go take a hike. In business we are responsible. As members of our families, even more so. When we don't, do not expect for it to last.

Intolerance Hurts

While we haven't brewed awesome Java in awhile, we are still alive and well. We would like to say that the intolerant behavior North Carolina and other states have demonstrated by adding in "Constitutional" amendments segregating any group of people is wrong. There is nothing Christian about hatred. We believe that any group of people has the right to experience the freedoms we all share. We have grown away from one of the greatest sins man has ever known - slavery. And here we find ourselves still debating the common gifts that all people are afforded in this country. This law also imposes the ability for one religion to claim stake on the government's laws of the land. What about the rest of the religions in this country? Separation of church and state was imposed by our founders for a reason. This is why. Our forefathers wanted to get away from religious and taxation tyranny. It also means that the government can't tax religion.

We are thankful to many Charlotte businesses that have taken the stand against discrimination by ensuring that all individuals shall receive equal benefits regardless of status.

If religion wishes to make it's own rules, then do so behind the closed doors of the chapel. More people were killed in the name of Jesus than for any other cause throughout history. As a global nation, we have grown beyond this to realize that persecution is unacceptable by anyone. Isn't that the true message of what He taught? Tolerance, acceptance, love, compassion, selfless service. These ideals are the cornerstone of true spiritualism.

I encourage each of you to draw a line in the sand and take a stand in your personal lives to encourage equality for all people. What one action will you do to show compassion to all people?

- Joe
Proprietor | Caffeine Central